At KULALA Living, we’re committed to delivering your order with care, wherever you are in Australia. We work with trusted transport partners to ensure every piece arrives safely, and we always aim to provide the most cost-effective delivery option available.

We’re pleased to offer free local freight on orders over $300 to selected postcodes from Brisbane’s northern suburbs through Logan and the Gold Coast, down to Tweed, Byron Bay and nearby Northern Rivers coastal areas. Customers can confirm eligibility at checkout using our postcode checker.

Clearance items and products discounted by more than 20% are excluded from free freight.

For orders under $300 within this local freight zone, delivery will be automatically calculated at checkout.

For all locations outside our local freight zone, including regional, interstate, and remote areas, a personalised freight quote may be required. This allows us to provide the most accurate delivery cost based on your location, item size, and order requirements.

Importantly, we never add a margin to freight costs. Any freight charge or personalised quote reflects the exact rate provided by our trusted delivery partners.

If your order requires a personalised freight quote, please select “Warehouse Pickup” at checkout and leave a note with your delivery address. Our team will then be in touch with a tailored shipping cost and the best available delivery options.

We understand that freight costs can vary, and our checkout calculator may not always reflect the most cost-effective option, particularly for larger or bulkier pieces, or for deliveries outside our metro free freight zones. If you’re ever unsure, or would simply like us to explore the best delivery solution for you, we’re more than happy to help.

Please reach out to us at hello@kulalaliving.com.au or via our website chat for a tailored freight quote.